Back

News

Tuesday, July 10, 2018 - 14:15

Gaylord Industries Partners with Parts Town

Effective July 16th Gaylord proudly announces our partnership with Parts Town to improve availability of our parts to our service network and customer base.

Gaylord Industries Partners with Parts Town

 

Opportunity to better serve Gaylord customers

 

Effective July 16th Gaylord proudly announces our partnership with Parts Town to improve availability of our parts to our service network and customer base.

 

“We are excited about our partnership which will allow for better coverage and a faster response to our customers,” James Kirkpatrick, Parts & Service Manager added, “enabling us to respond faster with much shorter lead times than our current process”.

 

The Parts Town team is focused on delivering an extraordinary experience to Gaylord customers. Parts Town offers PartSPIN® 360-degree imaging technology, valuable interactive diagrams, convenient Smart Manuals, and the industry’s first mobile app which allows customers to easily find and view equipment manuals and order parts. These innovations, paired with same day shipping and extended hours of operation, ensure the correct part is ordered and delivered every time.

 

“We are excited about partnering with Gaylord Industries to improve the aftermarket sales and customer experience for their equipment and simplify their operations” said Clint Holder, Vice President of Manufacturer Partnerships.

 

ABOUT GAYLORD

As innovators in kitchen ventilation for more than 75 years, Gaylord has the right products and service professionals to solve the priorities currently facing foodservice operators. Gaylord Industries is part of the ITW Food Equipment Group, which includes many brand name companies such as Vulcan, Wolf, Berkel, Wittco, Hobart, Traulsen, Baxter, Stero, Somat, Kairak, Bonnet, Foster, MBM and Peerless.  For more information, visit www.gaylordventilation.com.

 

ABOUT PARTS TOWN

Parts Town is the market-leading distributor of genuine OEM (original equipment manufacturer) foodservice equipment parts. When there’s a hiccup in any commercial kitchen, Parts Town is ready to jump in and help with the most in-stock parts on the planet, innovative technology, and an unmatched customer experience. For more information, visit partstown.com.

###

For Media Inquiries Contact:

Lori Jensen
Marketing Specialist
Gaylord Industries
971-223-1250
lori.jensen@gaylordventilation.com

Keep in touch with ITW Food Equipment Group and our brands for the latest on innovation, sustainability and our global reach with local support.